Services Provided By
Fort Rucker
 

ID CARD AND DEERS UPDATE PROCEDURE

When it is time for a family member to renew an ID Card, one of the following must be done:

1.      The sponsor comes in with the family member to sign the application.

2.      The sponsor comes in before the family member, completes and signs the paperwork.  The family member can then come in any time         within 90 days to renew the ID Card.

3.      The family member can renew the ID Card without the sponsor's signature if that family member has a valid Power of Attorney authorizing them to sign for the sponsor.

The ID Card Work center is located in the Soldier Service Center, Building 5700, Room 160.  Telephone numbers are (334)255-1857/2437/9040.  Call for hours of operation before you come to Fort Rucker.

LOCATE THE ID CARD OFFICE NEAREST YOU

For those of you not living close to a military installation, you can locate the ID Card/DEERS office closest to you by going on-line at  www.dmdc.osd.mil/rsl/.  You can enter town, state, or zip code and find the nearest location with street, city, and phone number.  There might be a National Guard/Reserve site close to you for ID Card issue and DEERS updates.

 RENEWING ID CARDS WHEN UNABLE TO TRAVEL

When an ID card holder is unable to travel to the ID Card Office, renewal can take place via mail.  An 8 X 10 photograph of the recipient, notarized on the back as being a photo of the recipient, must be mailed to the ID Card Office.  Included must be a statement as to the reason travel is not possible (such as a statement from the doctor), and the sponsor’s information – name, SSN, address.  A DD Form 1172 will be mailed back, must be signed by the sponsor and notarized, and returned to the ID Card Office.  The card will be prepared and returned.  Call your ID Card Office for full details and instructions or email them at chris.e.moore1@us.army.mil

OTHER RETIREE SERVICES OFFERINGS.

For those who about to retire:

The Retiree Services Officer ensures that the Retirees and family members going on the retired roles have a smooth transition as they are going into the civilian sector, he processes the applications for Enlisted and Officers that are applying for retirement. He also gives them a SBP/Retirement briefing prior to going on the retired roles.

For the person who is already retired he assists them with things such as:

Change of address
Changes in bank account direct deposit
Request for a 1099
Start, stop, or change in allotments
SBP information start or stop
ID Cards questions
Casualty/funeral honors
Requests for  DD 214's
correction of military records
DD Form 149, designate beneficiary's
Request for awards
Information on DEERS

The Retiree Services Officer can be reached at chris.e.moore1@us.army.mil